Privacy Policy

1. Definitions and Roles (GDPR)

For the purposes of this Privacy Policy, it is critical to distinguish between two distinct data relationships:

  • Omnibarber (Us/We) and You (The Barbershop Owner): We act as the Data Controller only for the information you provide us to purchase the license, communicate with our team, and deploy your software (e.g., your name, billing address, business email).
  • You (The Barbershop Owner) and Your Clients: Once the Omnibarber platform is deployed on your domain, You become the sole Data Controller for any information collected from your end-users (clients booking appointments). Omnibarber does not intercept, harvest, or process your clients' data.

2. Personal Data We Collect

When you submit an order request, use our contact forms, or interact with our presentation site, we collect the following information:

  • Contact Details: Full name, email address, phone number, business details, and theme preferences.
  • Communication Logs: Custom messages and support inquiries sent to our team.
  • Technical Metadata: IP address, browser type, operating system, and site navigation details collected via analytical tools.

3. Legal Basis and Purpose of Processing

We process your personal data under the following legal bases:

  • Contractual Necessity: To process order requests, complete license registration, and perform the setup and delivery of your booking software.
  • Consent: For using non-essential cookies and analytics tracking on this presentation site.
  • Legitimate Interests: To monitor website traffic, ensure site security, prevent spam submission, and improve our services.

4. Data Sharing, Retention, and Security

We do not sell, rent, or lease your personal data. We share information only with trusted processors necessary to deliver our services (e.g., cloud hosting networks, SMTP email services, and Google Analytics). Personal data from order requests is retained for up to 3 years for tax and legal compliance. We apply industry-standard SSL encryption and firewall protection to safeguard all transaction and communication data.

5. Detailed Cookies and Consent Policy

Our website utilizes cookies and local storage tokens to deliver an optimized experience:

  • Functional/Essential Cookies: Strictly necessary to preserve your language preferences (e.g., site_lang) and dark/light UI mode settings. These do not track personal identifiers.
  • Analytical Cookies (Google Analytics): Used to evaluate traffic volume, pages visited, and user engagement metrics. These cookies are blocked by default and are only activated if you click "Accept All" on our Cookie Banner. You can choose "Only Essential" to disable analytics tracking.

6. Your Privacy Rights

Under GDPR and applicable international data laws, you possess the right to access the personal data we hold about you, request rectification of inaccurate data, request data erasure (the "right to be forgotten"), restrict processing, object to processing, request data portability, and withdraw your consent at any time. To exercise any of these rights, contact us at sales@omnibarber.com.

Last updated: May 2026